Frequently Asked Questions
Everything you need to know about your Lily Blanche experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days. You will receive a tracking link via email as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I care for my Lily Blanche garments?
To maintain the quality of your pieces, we recommend following the care label instructions. Most of our delicate fabrics prefer a cold hand wash and being laid flat to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
Sustainability is at our core. We partner with ethical factories and prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections.